When non-profit Secure Schools approached us about boosting their website engagement, they had one aim — spread awareness about school safety grants. As an organization providing resources to help school districts secure federal funding, they wanted to better interact with site visitors and prompt them to take action.
Given their mission, we realized an AI chatbot could not only deliver personalized experiences but also provide tailored resources based on each user's needs. After analyzing their metrics and feedback, our team began building a conversational agent to answer questions, recommend relevant grants, and encourage applications.
Within weeks, we developed a chatbot that understood each visitor's role, location, and school safety needs. Using natural language processing, it had in-depth discussions and suggested the most suitable grants and resources. We also brought in ChatGPT and fine-tuned everything that was given to us.
When tested on Secure Schools' site, the results were remarkable. Time on site increased 25%, bounce rates decreased 18%, and grant information downloads jumped over 35%. The chatbot was invaluable in guiding visitors to the right tools.
Given the immense value-added, we decided to make the chatbot available to others through a WordPress plugin called VIP AI Chatbot. The plugin allows easy integration of AI-powered conversations to boost engagement.
Key Features
Engage-o-matic: Boost customer engagement with exciting, AI-fueled conversations. It’s like adding a sprinkle of fun and tons of utility to every interaction!
Customer Support? Nailed it! Seamless, intelligent, and always on point. No more ‘Please hold’ or ‘Let me check’!
Instant Know-it-All: Instant access to data means faster answers. Your site’s very own superhero, always in the know!
One-click install: Takes a second to install – all fine-tuned and ready to go! You don’t need a 747 cockpit dashboard to set things up here.
Since launching VIP AI Chatbot, tremendous interest has come from the sponsoring team. We're iterating through various product features and conducting A/B testing.
The success of VIP AI Chatbot shows the power of AI to drive impact. We're excited that our work helps non-profits like Secure Schools further their mission and improve outcomes for school districts nationwide. Chatbots can deliver personalized guidance at scale—a perfect match for promoting programs like federal safety grants.
If you are interested in trying out the plugin for your WordPress site, you can download VIP AI Chatbot WordPress plugin here. There is no obligation and literally takes less than a second to install. Once installed, it will learn the contents of your site and fine-tune to that so it can answer questions related to the website.